Black and white images can be normal in low-light conditions. If they are still visible in sufficient daylight, check whether the camera is deliberately in night mode or is evaluating the environment differently than you expect.
Look in your model's manual for how the camera switches between color and night mode. A fixed mode, an automatic choice, or a time schedule may be set. First, take a screenshot of the current setting. A previously selected night profile can remain in effect without the device being defective.
A clear street does not mean that the camera itself sees the same lighting situation. Look at a deep overhang, vegetation, or material right in front of the housing. Note whether the behavior changes with the weather or the time of day. That observation helps in assessing the transition.
If the model has a manual day mode, briefly compare it in daylight with the automatic mode. This is a diagnostic test, not a reason to permanently turn off night vision. If the color display works in the test, then research into the chosen mode is more likely than immediately replacing it.
Check whether it is the same camera channel and the same time. A reviewed night footage can be confused with live footage. Also view the camera through the recorder or the own interface when you are authorized to do so. When requesting assistance, indicate which devices the black‑and‑white image remains visible on.
After a change, the system should remain usable both during the day and in the evening. Note the adjusted setting and check a new night segment. If the switch remains unexplained, let the model and settings be investigated instead of repeatedly performing a factory reset.
Not necessarily. Many cameras use black and white display in the infrared night mode.
That depends on the camera and available lighting. A fixed color setting must also produce a usable image in the dark.
