With “resetting,” someone might mean restarting, restoring a password, or reverting all settings. Those actions have not the same effect. First, determine which problem you want to solve and which data must remain absolutely available.
Look for the exact name in your recorder's manual. A button for default settings may have a different scope than a restart. If you're unsure, let them explain which settings change and whether storage is part of the action. The word reset alone is too unclear to base data retention on.
Note camera channels, network data, user rights, recording schedules, and app associations. Save a configuration export if the model supports it, but do not consider it an export of the video files. Create separate, controlled files for important incidents.
If it's a forgotten password, then follow the recovery procedure for the model or ask the authorized administrator for help. A full factory reset is not without being the correct first step. Make sure ownership and management rights are clear before access is restored.
Determine who is reporting back the cameras and testing the recording function when settings disappear. Keep the necessary equipment data available. A recorder that displays a home screen again is not yet a working security system; the connection of cameras and users may require attention again.
Test the live image after the scheduled action, a new recording, and then review it. Also open the previously saved fragments. Record which settings have been re-entered and which old data is still accessible. Do not guarantee the retention of unknown data without the model procedure and backup being checked.
This must be determined for the specific device and the chosen action. Make important exports in advance; do not assume automatic retention.
No, those are different data. Check what content the export function of your recorder actually contains.
