What the existing connection tells
Phones limit background apps to save battery life. Additionally, residents can use different devices, silence modes, and notification preferences.
advice
Set up intercom notifications on the phone
A notification that arrives at home but not at the outside is not a matter of course for an intercom: you want to know who is calling on the way.
The technical choice
Check the app permissions, notification categories, and any energy-saving settings on each device. Test not only on the same Wi-Fi as the base station, but also via mobile internet.
What you let me arrange
Set up notifications per user and only choose events that require attention. Make it clear to multiple residents who is receiving a call and what happens when no one responds.
Delivery to the door
Perform a test call with the screen locked, outside your own network, and in silent mode. Then check whether answering and opening are actually available.
Frequently asked questions
Why don't I get an intercom notification while the app is working?
Background rights, energy savings or account settings may block the notification.
Do everyone have the same notifications?
No. Set up call groups to determine who should be available.