Skip to main content
Connecting camera after changing the wifi password
advice

Connecting camera after changing the wifi password

A camera that uses the old Wi-Fi password may lose connection after a change. However, not every camera on your phone is connected to Wi-Fi itself. First, determine whether the camera, recorder, or only the phone is using the changed wireless network.

Connecting camera after changing the wifi password

Identify the device that needs to be reconnected

Check how the camera is connected. A wired PoE camera requires different configuration than a standalone Wi-Fi camera. Also note whether the network name has been changed. A phone still attempting to connect to the old network may blur the image of the situation.

Find the model change procedure

Check how the manufacturer allows existing Wi-Fi settings to be customized. Sometimes temporary local access or a specific pairing procedure is required. A factory reset is not automatically the first step; it can change more settings than just the wireless password.

Keep management and network password separate

The Wi-Fi password, device password, and account password that you use to open the app are different pieces of information. Only change what is required for the connection. Do not share access codes in a public assistance request or screenshot; when seeking support, it is better to provide the exact error message and the model.

Test on the final camera position

A successful connection next to the router does not prove that the camera works reliably in its fixed position. Place the device back and check the live view and a recording. Take the normal position of doors and other obstacles into account in the test.

Also check other users

Check if the existing app pairing and shared access still work. Note what has been modified and keep any new settings when managing the network. If a temporary pairing was used, ensure that the camera eventually stays connected to the intended network.

Frequently asked questions

Do I also need to change my camera account password?

Not automatically. That is something different from the wifi password.

Is a factory reset always necessary to set up new wifi?

No. Please first consult the change procedure for the specific model.

AddedView →