New installation at a care home
Involve the resident and qualified support in daily administration. Record who receives access and for what task. Test the normal procedures without making the resident dependent on management functions that are not necessary for daily use. For new installation, we first discuss call routing, door release and user access with residents and caregivers. We start with the situation and then only choose equipment and mounting points. A strong connection at the front door is more important for ease of use than the resolution on the box. We also consider how calls reach the right user and the door release has been tested together.

