Change action plan at a hotel
A hotel often remains in operation while technology is being adjusted. Coordinate every interruption with the reception and keep the visitor route usable. Also test the procedure for night staffing and document the responsibilities of reception and management separately. For change action plan, we first discuss reception, entrances and logistical routes without touching the privacy of rooms with hotel management and reception. Contact persons, opening hours and instructions change with residents, teams and use. Technical reception without an up-to-date action plan is not complete follow-up; both must be in sync at the same time. We also consider how Reception and management require different operating rights.

